Please see individual product listings for current dispatch times.
If you would like to return your order for a refund please contact us first.
You have the right to cancel your order and request a refund anytime prior to dispatch.
You can request a return and refund for your order for any reason up to 14 days from the date your order was delivered, please note in this instance you will only be refunded the product price and shipping in non-refundable. Unless the item is faulty the buyer will need to pay all costs associated with returning the item. For a full refund items must be returned unused and in original packaging, opened or used items will be assessed upon return and a deduction and re-stocking fee applied to any refund given.
If you received a faulty product or the item was not as described we will reimburse you the cost of the return postage up to the amount you paid when you placed the order, if you received free postage then you will need to pay the return postage.
If you are returning your order from overseas and paid customs charges to receive it we are unable to offer you a refund for these charges, in this instance you would need to contact your relevant authorities to find out how you receive a refund for these charges.
We offer a 1 year non-transferable manufacturers warranty on all our products, if any part fails or breaks during this time we will replace it for you in part or whole free of charge including postage, due to the nature of our products this warranty doesn't include the finish of painted surfaces.
Please contact us at:
R & J Camper Solutions LTD
Unit 1a Hampden Road
Pocklington Airfield Industrial Estate
R&J Camper Solutions Limited is a registered company in England & Wales.
Company number 11825406.
VAT no 323014263
R&J Camper Solutions Limited
19 Railway Street
York, YO42 2QR
Copyright © 2018 R&J Camper Solutions Limited - All Rights Reserved.